Privacy Policy
Daniel Gruz Real Estate (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how personal information is collected, used, and disclosed through this website and related forms, tools, and communications (the “Services”).
Personal information collected
Depending on how the Services are used, personal information may include contact details such as name, email address, and phone number, as well as information you submit through forms (for example, message content, preferences, and timing). If you book a session, appointment details you submit may be collected. Technical information may also be collected, such as IP address, device identifiers, browser type, pages viewed, referral URLs, and cookie or similar tracking identifiers. Please do not submit sensitive information through website forms, such as banking details, government identification numbers, or health information.
How personal information is used
Personal information is used to respond to inquiries, provide requested information, schedule and deliver booked sessions, and deliver requested guides or resources. It may also be used to operate, maintain, secure, and improve the Services, understand website performance, prevent fraud or misuse, and comply with legal and regulatory obligations.
Marketing communications and consent
Messages may be sent to complete a request you initiated, such as sending a guide or confirming a booking. Marketing communications such as newsletters, market updates, and promotional content are sent only where permitted by law and based on consent preferences. Marketing consent, if collected, should be separate from requesting a guide or booking a session. Consent can be withdrawn at any time by using the unsubscribe option included in a message or by contacting us using the details below.
Disclosure to service providers and third parties
Personal information may be shared with service providers that support the Services, such as website hosting, form processing and spam prevention, scheduling and booking services (including Calendly), email delivery and customer relationship tools, analytics providers, and advertising or measurement providers if enabled. These providers process information to perform services on our behalf and are expected to protect it and use it only for that purpose. Personal information may also be disclosed where required to comply with law or legal process, to protect the rights, safety, and security of users and the Services, or in connection with a business transaction such as a reorganization, subject to appropriate confidentiality protections. Personal information is not sold.
Calendly bookings
Scheduling may be provided through a third-party scheduling service (Calendly). Information submitted through a booking page is processed according to that provider’s privacy practices in addition to this Privacy Policy.
Cookies and tracking
Cookies and similar technologies may be used to support core site functionality, remember preferences, measure site performance and usage, and support marketing measurement if enabled. Browser settings can be used to manage cookies. Blocking some cookies may impact website functionality.
Cross-border processing
Service providers may process personal information outside the jurisdiction where it was collected. When information is processed outside Canada, it may be subject to the laws of that jurisdiction.
Retention
Personal information is retained only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Information is then securely deleted or anonymized.
Safeguards
Reasonable administrative, technical, and physical safeguards are used to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Access and correction
Requests to access or correct personal information can be made by contacting us. Identity verification may be required before responding.
Third-party links
This website may contain links to third-party websites. We are not responsible for their privacy practices. Review third-party policies before providing personal information.
Changes to this policy
This policy may be updated from time to time. Updates will be posted on this page with a revised effective date.
Contact
Privacy questions, requests, or complaints can be directed to:
Daniel Gruz Real Estate
Email: danielgruz@property.ca